Delivery and Returns

Delivery Charges:

Order total	Delivery cost
All Consignments £0 – £499.99	£45.00 (Excluding geographical areas below)
All Consignments £500+	Free of Charge (Excluding geographical areas below)
Highlands and Islands	£100 On all orders - 48/72hr delivery
Northern Ireland	£150 On all orders - 48/72Hr delivery
The Channel Isles	P.O.A On all orders - 48/72Hr delivery

     

All orders placed before 12 noon will be sent the same day. All orders placed after 12 noon will leave the following day. Any questions, please call our sales line – 01296 674099.

* Deliveries will be made Monday to Friday, 8am to 5.30pm (No deliveries on weekends or Bank holidays).
* Bespoke & specially manufactured items may vary.
* Please note: unless otherwise stated, we endeavour to send all orders on an overnight carrier.

Returns and Refunds

All goods must be returned at the customer’s cost. A refund will be given for undamaged goods within the stated return period (14 days).

All returns must be logged via the returns email within 14 days of delivery. Any claims outside this time will not be eligible for a refund.

All returned goods will be subject to a 25% restocking charge to come off the end refund unless goods are deemed faulty.

Please print and complete our Return Form.

Send your completed form along with your product(s) to:

Steel Superstore Returns

Unit 24B Centurion Way

Meridian Business Park

Leicester LE19 1WH

Steel Guttering Discounts

Our steel rainwater products are heavily discounted, but we can usually match like-for-like orders elsewhere.

View our steel guttering price promise or pick up the phone and call us on 01296 674099 to discuss your order.